Shipping Policy

All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

For simple flat rate shipping: We offer $7.99 and $14.99 flat rate shipping to United States.

Rate Name Condition Transit Time Price
Express - 1 to 2 business days $14.99
Express $200 and up 1 to 2 business days FREE
Standard - 3 to 4 business days $7.99
Standard $100 and up 3 to 4 business days FREE

Local delivery & In-store pickup

Unfortunately, Charm & Lace does not offer options for local delivery or in-store pickup at the time.

International Shipping

We offer international shipping to the following countries: USPS® international mail services go to more than 180 countries, including Great Britain, Canada, Japan, Mexico, and Australia.

For Calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Charm & Lace is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Yes, we can deliver to P.O. boxes through USPS. For more information about shipping to P.O. boxes:

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at


Published on Mar 21, 2022